Category: Customer Service
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Book Review “Delivering Happiness” – Letter To Tony Hsieh
Dear Tony, I wish I could Twitter ‘I love to wake up with Tony in my bed’. Unfortunately I can’t, since I only woke up once with your book ‘Delivering happiness’ besides me (it only took me 3 hours to read it from beginning till end). And that’s why I am writing you this letter.…
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The Importance of Customer Service – Customer is King
There is an overload of products nowadays. That is a fact. Companies have a hard time finding new products that differ from others (think about cars, washing products…).